Health workforce in Canada: In focus (including nurses and physicians)

Health workforce in Canada: In focus (including nurses and physicians) ggagnon

October 26, 2023 — Occupational therapist, physiotherapist, pharmacist and physician data for 2022 is now available.

July 27, 2023 Nursing data for 2022 is now available. For the most recent data, please refer to the Featured material section on Go in depth: Most recent data on health care providers, or visit the Health workforce page.

November 17, 2022 Over  the course of the pandemic, Canada’s health care workers have been faced with unprecedented demands. CIHI has compiled the most recent data on selected health professionals, including nurses and physicians, to shed light on the impacts of the pandemic on health care professionals, supply and distribution, migration, and physician payments and utilization.

Overview: Impacts of COVID-19 on health care providers

Overview: Impacts of COVID-19 on health care providers ggagnon

CIHI has compiled 2021 data on selected health professionals, including nurses and physicians, to inform on how the pandemic has impacted health care workers and the care Canadians have received. Health care workers are the foundation that keeps our health care systems running. Without them there is no system to deliver care. 

 
One thing that for sure the pandemic has taught us is how central the health of our society, our health care system, is to a well-functioning society. So, we do need to build a more resilient health care system that can sustain this. We need to do the work to ensure that we’ve got that resilient health care system so it’s there when people need it.— Laura Greer, Patient advocate

This report covers the following topics: 

  • Supply and distribution of health professionals
  • Physician payment
  • Working throughout the pandemic
  • System impacts and response

COVID-19 has created challenges for Canada’s health care systems, not the least of which is the supply, distribution and overall wellness of our nation’s health workforce. Given the current situation in health care, many jurisdictions are examining how to maintain appropriate and safe staffing levels, as well as how to build health workforce capacity for the future. This includes ensuring funding for education, augmenting recruitment efforts via interjurisdictional and international channels, and implementing retention initiatives focused on keeping the appropriate balance of health care workers providing direct patient care in settings where they are needed. 

This report provides a high-level summary of some of these critical issues and updates our understanding with the most current data available. Most of the results are presented at the pan-Canadian level and provide an overall picture of the challenges and opportunities. There may be some variation when looking deeper at jurisdictional levels or by a particular health professional and/or care setting. 

Note: There are more than 30 professions and occupations in the health care sector. Detailed data on a number of these professions can be found in the Download the data section. The remaining sections of the report focus mainly on nurses and physicians, with key points for a few other professionals such as personal support workers. 

Here are the highlights for 2021, based on the data available from the jurisdictions:
 


In 2021, average overtime hours among health care workers were the highest they have been in over a decade.Reference1 More than 236,000 (21%) employees in health occupations worked overtime, with averages of 8.2 hours per week of paid overtime and 5.8 hours per week of unpaid overtime.Reference1 Paramedics (45%), salaried general practitioners/family physicians (34%) and respiratory therapists (31%) had the highest proportions of workers working overtime.


Between 2020 and 2021, physicians provided 7.9% fewer health care services in Canada (a 7.1% decrease for family medicine and an 8.9% decrease for specialists). This was the first time total physician payments decreased (2% decline) in 20 years, likely due to COVID-19–related public health measures, including shifting priorities to address COVID-19 needs and the resulting decrease in non-critical care and elective surgeries.


The pace of growth in the supply of family physicians slowed over the last 10 years, while nurse practitioners (NPs) became one of the fastest-growing professions in health care. For family doctors, average annual growth slowed from 3.4% (between 2012 and 2014) to 1.3% (between 2019 and 2021), compared with a steady growth rate for NPs over the same time periods (9.8% and 9.6%). Utilization of NPs can reduce pressure on the health care system and improve access to primary care, particularly in rural and remote settings.


Between 2020 and 2021, there were declines in the number of registered nurses (RNs) and licensed practical nurses (LPNs) employed in direct care in long-term care and community health agencies, respectively . However, there were increases in areas such as private nursing agencies, occupational health and self-employment. There were almost 500 fewer RNs in direct care employment in long-term care (2.2% decline) and over 100 fewer LPNs in direct care employment in community health agencies (0.8% decline). Throughout the same time period, there was an increase of 1,251 RNs (6.5% increase) and 667 LPNs (8.2% increase) employed in direct patient care jobs in areas such as private nursing agencies, occupational health centres and self-employment. 

References

1.
Back to Reference 1 in text
Adapted from Statistics Canada, Labour Force Survey, July 20, 2022. This does not constitute an endorsement by Statistics Canada of this product.

Go in depth: 2021 health workforce data

Go in depth: 2021 health workforce data ggagnon

November 17, 2022 Take a closer look at 2021 data on selected professionals, including nurses and physicians, with an interactive tool, data tables and detailed methodology notes.

Quick Stats

This interactive tool is ideal for workforce planners, health service managers and analysts who want to easily create customized visualizations. Explore and compare key metrics on supply (i.e., those who are licensed to practise), workforce (i.e., those working in a profession-specific job), direct care and inflow/outflow, as well as provincial and territorial trends of Canada’s physicians, nurses, occupational therapists, physiotherapists and pharmacists. This tool also includes new interactive data tables with selected hospital staffing indicators, including overtime rates and full-time equivalents in hospitals, as well as graduate migration patterns for physicians and nurses.

Data tables

These tables are meant for analysts, researchers and those who want to explore and analyze the aggregate data. There are 10 years of supply, workforce, employment, education and demographic trends for Canada’s nurses, occupational therapists, physiotherapists and pharmacists. Supply and distribution of physicians are available for both the recent period and a historical span of 52 years. For physician payment and service utilization information, data is available for the recent period as well as a historical span of 26 years.

Methodology notes

These notes are meant for all data users. They summarize the sources, definitions, strengths and limitations of the data available.

2021 health workforce data

The downloads directly below include the 2021 health workforce data that was used to inform the findings in that year’s report. To view the most recent health workforce data on selected professionals and this year’s report, please see The state of the health workforce in Canada, 2022  below.  

The state of the health workforce in Canada, 2022 — Current report and data

Use the links below to access the most recent health workforce data on selected professionals and the 2022 report.

Go in depth: 2022 health workforce data

Download the most recent data on selected professionals, including nurses and physicians, with an interactive tool, data tables and detailed methodology notes.

Go to Go in depth: 2022 health workforce data

The state of the health workforce in Canada, 2022  

This report provides an overview of 4 key areas: health workforce supply and distribution, internationally educated health professionals, workplace measures and specific population needs. 

Go to The state of the health workforce in Canada, 2022

A lens on the supply of Canada’s health workforce

A lens on the supply of Canada’s health workforce ggagnon

November 17, 2022  — In 2021, the overall supply (the number professionals holding a licence) of physicians, regulated nurses and pharmacists increased by 2.0%, 2.4% and 3.6%, respectively, compared with 2020. These changes varied by profession and specialty. The highest increase among nurses was for nurse practitioners (NPs), with 10.7% growth over the year prior. The supply of physicians, on the other hand, grew more slowly with an increase of only 2% over the previous year. Among this group, family physicians saw the least growth, at a rate less than half of that for their specialist physician counterparts.

Over a 10-year period, the annual change in overall supply also varied, depending on the health profession. For example, the supply of family physicians increased annually over the past decade but at a slower pace in more recent years (3.4% between 2012 and 2014, compared with 1.3% between 2019 and 2021). However, the average annual growth rate for NPs was steady over the same period (9.8% and 9.6%, respectively).

Annual growth rate in supply of selected health care providers over the past 3 years in Canada

Health care providers Annual growth (%) 2019 Annual growth (%) 2020 Annual growth (%) 2021 Supply count (N) 2019 Supply count (N) 2020 Supply count (N) 2021
Physicians  1.8 0.9 2.0 91,372 92,173 93,998
-Family physicians 1.5 1.4 1.2 46,131 46,797 47,337
-Specialists 2.1 0.3 2.8 45,241 45,376 46,661
Regulated nurses  1.9 1.9 2.4 439,996 448,334 459,005
-NPs  8.1 8.5 10.7 6,160 6,683 7,400
-RNs  1.1 1.4 2.5 300,680 304,807 312,382
-RPNs  0.4 1.1 3.6 6,050 6,115 6,337
-LPNs  3.6 2.9 1.6 127,106 130,729 132,886
OTs  3.6 2.1 3.9 18,906 19,312 20,067
PTs  2.6 2.9 3.8 25,294 26,019 27,004
Pharmacists  2.0 0.8 3.6 43,744 44,094 45,679

Notes
NPs: Nurse practitioners; RNs: Registered nurses; RPNs: Registered psychiatric nurses; LPNs: Licensed practical nurses; OTs: Occupational therapists; PTs: Physiotherapists.
In Ontario, licensed practical nurses are referred to as registered practical nurses.
RPNs are regulated only in the 4 western provinces and Yukon.
For more information regarding collection and comparability of data as well as notes specific to individual provinces and territories, refer to profession-specific methodology notes on CIHI’s website.

Sources
Health Workforce Database, Canadian Institute for Health Information. 
Scott’s Medical Database, Canadian Institute for Health Information, with raw data provided by iMD (© 2022 iMD Health Global Corp.).

Overall supply measures reflect the total number of health care workers licensed and available to work in a health profession, but only a subset of this workforce is employed in direct patient care. Overall supply numbers provide a high-level sense of workforce capacity, but a closer look at direct care employment numbers provides a deeper understanding of how many people are working in the different sectors of care. Despite growth in overall supply numbers in 2021, some sectors of care saw losses in health workers employed in direct patient care. There were almost 500 fewer registered nurses (RNs) in direct care employment in long-term care (2.2% decline) and over 100 fewer licensed practical nurses (LPNs) in direct care employment in community health agencies (0.8% decline). Throughout the same period, there was an increase in nurses employed in direct patient care in other sectors: there were 1,251 more RNs (6.5% increase) and 667 more LPNs (8.2% increase) employed in direct patient care jobs in settings such as private nursing agencies, occupational health centres and self-employment.

Percentage change in the number of regulated nurses employed in direct care by place of work, 2020 to 2021

Health care setting NPs RNs LPNs Total
Community health agency  
2020 2,166 36,783 16,540 55,489
2021 2,419 38,168 16,413 57,000
Percentage change 11.7% 3.8% -0.8% 2.7%
Hospital  
2020 2,126 169,044 51,301 222,471
2021 2,307 171,416 52,338 226,061
Percentage change 8.5% 1.4% 2.0% 1.6%
Nursing home/LTC  
2020 201 22,261 34,343 56,805
2021 238 21,776 34,601 56,615
Percentage change 18.4% -2.2% 0.8% -0.3%
Other settings  
2020 1,296 19,197 8,143 28,636
2021 1,465 20,448 8,810 30,723
Percentage change 13.0% 6.5% 8.2% 7.3%

Notes
NPs: Nurse practitioners; RNs: Registered nurses; LPNs: Licensed practical nurses; LTC: Long-term care.
Jurisdictions for which data on place of work is not available are not included in this analysis.
In Ontario, licensed practical nurses are referred to as registered practical nurses.
Registered psychiatric nurse (RPN) data is not reported due to data quality issues related to place of work.
For more information regarding collection and comparability of data as well as notes specific to individual provinces and territories, refer to profession-specific methodology notes on CIHI’s website.

Source
Health Workforce Database, Canadian Institute for Health Information.

Interjurisdictional migration and distribution

Many factors contribute to where health professionals practise in Canada. One factor that contributes to a health care provider’s location of practice is their location of training. For physicians, medical graduates tend to remain in the same province when they graduate in bigger provinces. In 2021, about 80% of new graduatesFootnotei in Quebec, Ontario or British Columbia stayed in the province, while only 49% remained in the province if they graduated in Newfoundland and Labrador. New nurse graduates,Footnotei on the other hand, are more likely to remain in province following graduation regardless of the size of the province. In 2021, 93.6% of new RN graduates and 96.6% of new LPN graduates registered in the province where they graduated, regardless of the size of the province.   

In rural and remote regions of Canada, different factors influence location of practice. Fewer physicians per population reside in Canada’s rural/remote regions, which rely on itinerant physicians (non-local physicians on short-term contracts) to provide care to their populations. For example, in 2020–2021, similarly to previous years, about half of family physicians (FPs) were itinerant family physicians (18 out of 43) in Nunavut. Nurse practitioners can help to address this gap and play an important role in the primary care delivery model.Reference1 Because of their additional education and training, NPs can autonomously perform activities such as diagnosing illnesses and ordering tests;Reference2 this expanded scope can reduce pressure on the health care system and, through collaboration with other health care providers, improve access to primary care.Reference1 In the Northwest Territories and Nunavut, there were 72 NPs per 100,000 population and in Yukon, 51 NPs per 100,000. The territories and Newfoundland and Labrador also had the highest ratios of NPs to FPs in the country. Further analyses of rural/remote areas in other jurisdictions will paint a more accurate picture of the pan-Canadian situation. 

Nurse practitioners and family physicians per 100,000 population and NP-to-FP ratios, 2021

 

Jurisdiction NPs per 100,000 population FPs per 100,000 population NP-to-FP ratio
N.L. 39.38 133.51 0.295
P.E.I. 28.16 109.50 0.257
N.S. 22.98 138.50 0.166
N.B. 19.26 139.76 0.138
Que. 10.91 131.72 0.083
Ont. 24.61 116.15 0.212
Sask. 20.34 105.78 0.192
Alta. 13.48 122.06 0.110
B.C. 12.06 136.50 0.088
Y.T. 51.18 165.17 0.310
N.W.T./Nun. 71.84 100.11 0.718
Canada 18.24 123.77 0.142

Notes
NPs: Nurse practitioners; FPs: Family physicians.
Prince Edward Island data is for 2020.
Workforce count data for NPs in Manitoba is not available.
Northwest Territories and Nunavut data is combined.

Sources
Health Workforce Database, Canadian Institute for Health Information.
Scott’s Medical Database, Canadian Institute for Health Information, with raw data provided by iMD (© 2022 iMD Health Global Corp.).
Statistics Canada. Special tabulation, based on Estimates of population (2016 Census and administrative data), by age group and sex for July 1st, Canada, provinces, territories, health regions (2018 boundaries) and peer groups. 2022.

Footnotes

i.
Back to Footnote i in text
For physicians, new graduates are those who graduated from a Canadian MD (Doctor of Medicine) program between 2015 and 2019. For nurses, new graduates are those who graduated from a Canadian nursing program between 2017 and 2021.

References

1.
Back to Reference 1 in text
Canadian Nurses Association. Nurse practitioners. Accessed August 30, 2022.
2.
Back to Reference 2 in text
Canadian Institute for Health Information. Nurse practitioner scopes of practice in Canada, 2020. Accessed December 3, 2020.

An overview of physician payments and cost per service

An overview of physician payments and cost per service cyin_master

Total payments

November 17, 2022  — In response to the pandemic, governments in Canada introduced public health measures that led to an initial decrease in physician–patient interactions.Reference 1 For the first time on record, total clinical payments decreased by approximately 2% in 2020–2021 to $28.9 billion. The number of services physicians provided between 2019–2020 and 2020–2021 also dropped by 7.9%. Family physicians provided 7.1% fewer services in 2020–2021 and specialists provided 8.9% fewer services.

Total clinical payments to physicians, 1999–2000 to 2020–2021

Text version of graph

Fiscal yearTotal gross clinical payments
(in billions of dollars)
FFS clinical payments
(in billions of dollars)
 1999–2000 $9.7 $8.6
 2000–2001 $10.2  $8.9 
 2001–2002 $11.0  $9.2
 2002–2003 $11.6 $9.6 
 2003–2004 $12.4  $10.0 
 2004–2005 $13.0 $10.4 
 2005–2006 $14.1 $11.1
 2006–2007 $14.9 $11.6
 2007–2008 $16.3 $12.2
 2008–2009 $17.9  $12.9 
 2009–2010 $19.3  $14.0 
 2010–2011 $20.5 $14.7
 2011–2012 $22.0 $15.7
 2012–2013 $22.8 $16.1
 2013–2014 $24.1 $17.1
 2014–2015 $24.9 $17.8
 2015–2016 $25.7 $18.5
 2016–2017 $26.4 $19.2
 20172018 $27.4 $19.9
 2018–2019 $28.2 $20.5
 2019–2020 $29.5 $21.2
 2020–2021 $28.9 $20.3

FFS: Fee-for-service.

Source
National Physician Database, Canadian Institute for Health Information.

Average payments

Average gross clinical payments ($343,500 at the pan-Canadian level in 2020–2021) decreased in most jurisdictions in 2020–2021 compared with the previous year (-3.4% at the pan-Canadian level), but payments generally were still higher than 5 years ago. Between 2016–2017 and 2020–2021, average payments increased between 3% and 12% in Atlantic Canada, and by 16% in Yukon. Quebec and Ontario also saw increases, albeit slightly smaller at 3% and 2%, respectively. The Prairies and British Columbia saw decreases over the same time frame, ranging from -1% to -5%.

Average clinical payments to physicians, 2016–2017 and 2020–2021

Text version of graph

Jurisdiction2016–20172020–2021
N.L. $273,899 $283,461
P.E.I. $378,280 $405,100
N.S. $265,431 $298,543
N.B. $302,132 $313,140
Que. $328,360 $338,538
Ont. $346,660 $351,992
Man. $360,287 $349,274
 Sask. $359,775 $351,790
 Atla. $385,522 $367,230
 B.C. $289,850 $286,413
 Y.T. $275,715 $320,164
 Canada $340,989 $343,528

Source
National Physician Database, Canadian Institute for Health Information.

Type of payment

The predominant method of reimbursement for physicians’ clinical activity in Canada is fee-for-service (FFS), but other models exist, such as salary, sessional payments, capitation and other contracts. Any non-FFS payments are referred to here as alternative payment plans (APPs).

In 2020–2021, there was a 70/30 split for FFS and APP payments (70% FFS; 30% APP). The split has been stable at the pan-Canadian level for the past 10 years, with some jurisdictional variations. While FFS accounts for approximately 70% of total clinical payments, almost all physicians (96%) received at least some payment through FFS. APPs accounted for about 30% of total clinical payments, and about two-thirds of physicians (64%) received at least some payment through APPs.

Share of physician payments by type of payment, 2020–2021

Text version of graph

JurisdictionAPP clinical paymentsFFS clinical paymentsPercentage of physicians who received any APP paymentsPercentage of physicians who received any FFS payments
N.L.36.2%63.8%51%89%
P.E.I.40.2%59.8%83%88%
N.S.67.0%33.0%97%56%
N.B.35.6%64.4%70%90%
Que.22.8%77.2%89%99%
Ont.37.0% 63.0%45%98%
Man.29.3%70.7%71%91%
Sask.44.0%56.0%49%62%
Atla.14.1%85.9%26%83%
B.C.19.2%80.8%60%95%
Y.T.43.1%56.9%57%99%
Canada29.5%70.5%64%96%

Source
National Physician Database, Canadian Institute for Health Information.

Service utilization costs

Consultations and visitsReference 2 accounted for almost three-quarters of clinical services and two-thirds of clinical payments. The average cost per service was $73.45 for 2020–2021, a 2.9% increase over the previous year. The average cost per service was impacted by multiple factors, including FFS rate changes and shifts in the volume of services provided. For example, the volume of major assessments dropped by 24% while other assessments decreased by 5.9%. Major surgery services fell by 9.4% compared with drops of 20.8% in minor surgery and 19.9% in diagnostic and therapeutic services. Fluctuations in service volumes changed the distribution of more expensive and less expensive services, contributing to the overall increase in the average cost per service over the previous year.

The average cost per service varied considerably across the different specialty groups. Costs ranged from $52.36 and $56.02 for dermatology and family medicine to $213.46 and $238.50 for thoracic/cardiovascular surgery and neurosurgery, respectively.

Average cost per service by specialty, 2020–2021

Text version of graph

GroupSpecialtyAverage cost per service
Family medicineFamily medicine$56.02
Medical specialtiesInternal medicine$90.02
 Cardiology$87.42
 Gastroenterology$112.03
 Neurology$115.44
 Psychiatry$110.31
 Pediatrics$88.65
 Dermatology$52.36
 Physical medicine$97.26
 Anesthesia$190.58
Surgical specialtiesGeneral surgery$134.78
 Thoracic/cardiovascular surgery$213.46
 Urology$85.69
 Orthopedic surgery$126.81
 Plastic surgery$119.78
 Neurosurgery$238.50
 Ophthalmology$66.91
 Otolaryngology$69.92
 Obstetrics/gynecology$90.40
Total physiciansNot applicable$73.45

Source
National Physician Database, Canadian Institute for Health Information.

References

1.

Back to Reference 1 in text

Canadian Institute for Health Information. Virtual care: A major shift for Canadians receiving physician services. Accessed March 24, 2022.

2.

Back to Reference 2 in text

Canadian Institute for Health Information. National Grouping System (NGS) (PDF). 2016.

Health care provider experiences during the COVID-19 pandemic

Health care provider experiences during the COVID-19 pandemic cyin_master

November 17, 2022 — Since the start of the pandemic, there has been an upward trend in the number of health workforce employees working overtime. The highest number of employees in health occupations working overtime (including paid and unpaid) was observed in April 2022 . Overtime rates in the workforce provide one way to measure staff workload as well as a sense of overall health system capacity.

Number (thousands) of health occupation employees in Canada working overtime, March 2019 to April 2022

Text version of graph

Date Number of employees working overtime
(in thousands)
 April 2019  209.9
 May 2019  195.7
 June 2019  197.5
 July 2019  185.5
 August 2019  197.3
 September 2019  216.6
 October 2019  215.3
 November 2019  216.8
 December 2019  203.5
 January 2020  207.8
 February 2020  206.6
 March 2020  199.9
 April 2020  193.7
 May 2020  184.0
 June 2020  204.4
 July 2020  199.1
 August 2020  204.2
 September 2020  203.4
 October 2020  214.0
 November 2020  235.8
 December 2020  231.9
 January 2021  234.2
 February 2021  243.9
 March 2021  237.3
 April 2021  231.7
 May 2021  232.4
 June 2021  243.5
 July 2021  221.7
 August 2021  210.7
 September 2021  245.9
 October 2021  254.6
 November 2021  254.3
 December 2021  230.2
 January 2022  236.0
 February 2022  233.4
 March 2022  238.7
 April 2022  266.9

Notes
Excludes the territories.
Includes employees working paid and/or unpaid overtime.
Paid overtime is defined as any hours worked during the reference week over and above standard or scheduled paid hours for overtime pay or compensation (including time off in lieu).
Unpaid overtime is time spent directly on work or work-related activities over and above scheduled paid hours for which the respondent received no additional compensation.

Source
Statistics Canada. Table 14-10-0308-01: Employees working overtime (weekly) by occupation, monthly, unadjusted for seasonality (x 1,000). Accessed July 20, 2022.

Overall, more than 1 in 5 employees in health occupations (236,000) worked overtime in 2021, with averages of 8.2 hours per week of paid overtime hours and 5.8 hours per week of unpaid overtime.Reference 1 Average overtime hours for employees in health occupations was the highest it has been in over a decade.Reference 1 Paramedical occupations, followed by salaried family physicians/general practitioners and respiratory therapists, had some of the greatest proportions of their workforces working overtime in 2021. The salaried physicians included in the survey are more likely to work in settings such as hospital emergency departments than in private clinic settings.

Percentage of employees who worked overtime, selected health occupations, 2021

Text version of graph

Health occupation Percentage of employees
who worked overtime
 RNs, RPNs  27%
 Specialist physicians  26%
 GPs, FPs  37%
 Pharmacists  30%
 MLTs  26%
 RTs, clinical perfusionists, cardiopulmonary technologists  31%
 LPNs  21%
 Paramedical occupations  45%
 Nurse aides*  14%

Notes
* Nurse aides includes orderlies and patient service associates.
RNs: Registered nurses; RPNs: Registered psychiatric nurses; GPs: General practitioners; FPs: Family physicians; MLTs: Medical laboratory technologists; RTs: Respiratory therapists; LPNs: Licensed practical nurses.
Paramedical occupations include workers who administer pre-hospital emergency medical care to patients with injuries or medical illnesses and transport them to hospitals or other medical facilities for further medical care.
Physicians include salaried physicians and exclude those paid on a fee-for-service basis.
Paid overtime is defined as any hours worked during the reference week over and above standard or scheduled paid hours for overtime pay or compensation (including time off in lieu).
Unpaid overtime is time spent directly on work or work-related activities over and above scheduled paid hours for which the respondent received no additional compensation.
Excludes the territories.

Source
Adapted from Statistics Canada, Labour Force Survey, July 20, 2022. This does not constitute an endorsement by Statistics Canada of this product.

Hospital overtime rates

In 2020–2021, health care workers’ overtime rates in hospitals were higher than in previous years. More than 18 million overtime hours were recorded in Canada’s hospitals in 2020–2021, up by 15% over the previous year. These overtime hours alone translate to over 9,000 full-time equivalents (FTEs). More than half of the hospital overtime hours in 2020–2021 were for nursing inpatient services, where nursing staff along with a host of other personnel performed 9,771,633 overtime hours (equivalent to 5,011 FTEs).

In response to COVID-19, many surge capacity initiatives were put in place to help control health workforce overtime requirements. In the early days of the pandemic, many non-urgent procedures and surgeries were postponed to accommodate COVID-19–related care in hospitals.Reference 2 Other surge capacity initiatives included calls for retired or non-practising health care workers to temporarily return to practice, reducing or removing isolation requirements for asymptomatic employees and redeploying health care workers to maintain staffing levels in hospitals.Reference 2 During this time, data suggests that hospitals relied more on agency staff to fill gaps than in years prior: in 2020–2021, these workers logged 3.7 million hours, a 5.5% increase from the previous year.

Share of overtime hours by hospital service area, provinces and territories with available data, 2020–2021

Text version of graph

Hospital service area Share of overtime hours
 Nursing inpatient services  53.8%
 Ambulatory care services  16.2%
 Administrative and support services  14.0%
 Diagnostic and therapeutic services  11.8%
 Community health services  3.4%
 Research, education and other services  0.8%

Notes
Data is available for all provinces and territories except Quebec and Nunavut.
Data reflects hospital activity of medical and operational support staff (MOS) and unit-producing personnel (UPP) as reported to the Canadian MIS Database (CMDB) by ministries and departments of health. Excludes medical personnel.
Data for units within nursing inpatient services reflects activity by all MOS staff and UPP on those units, not just nurses.
Data for units within community health services expenses in this analysis represents only the amounts reported in hospital facilities and any allocation from shared and centralized services. Examples include case management, walk-in clinics, chronic disease screening and surveillance services, and community-based mental health clinics. Community health services are delivered and reported differently in each jurisdiction and may be reported in facilities other than hospitals.
Variables and concepts used to capture information on the CMDB are based on the Standards for Management Information Systems in Canadian Health Service Organizations (MIS Standards: 2019, 2016, 2013, 2011 and 2009; and MIS Guidelines: 2006 and 2004).
For more information about the CMDB and MIS Standards, including definitions, please refer to the CMDB user guide on CIHI’s website (cihi.ca).

Source
Canadian MIS Database, 2020–2021, Canadian Institute for Health Information.

Impacts on capacity

Overtime hours among health care workers have been linked to decreases in physical and mental health and well-being, which can have long-term implications for the health of the health workforce and for health service delivery.Reference 3 A recent Statistics Canada survey on experiences of health care workers during the COVID-19 pandemicReference 4 showed that about 9 in 10 nurses (92.0%) reported feeling more stressed at work than before the pandemic. Increased stress was also reported by other health professionals including physicians (83.7%), personal support workers (PSWs) or health care aides (83.0%), and other health care workers (83.0%).

Among nurses not intending to retire, almost 1 in 4 (24.4%) intended to leave their job or change jobs in the next 3 years.Reference 4 Data on vacancy rates in Canada shows that in the fourth quarter of 2021 (October to December), job vacancies in the health care and social assistance sector reached an all-time high of 126,000, almost double the number of vacancies seen 2 years prior (64,000).Reference 5 Hospitals and nursing and residential care facilities had the largest increases in job vacancies during this period compared with other sub-sectors.

Calling nurses resilient is patching up the problem. If nurses are resilient, they can manage working short, they can return to work after a death in the waiting room, they can stay longer than 12 hours when there is no replacement coming. We don’t want to be resilient. We want safe staffing levels, safe patient care and safe work environments. The environment in the ER has taken away our ability to care for patients and families the way we want to, and the way they deserve to be cared for.— Claire Marshall-Catlin, Emergency department nurse, Vancouver

Personal support workers

PSWs, also referred to as health care aides or personal care providers, play a vital role in the long-term care (LTC) sector, providing support to residents in their daily activities and maintenance of their physical and mental health. PSWs were thus a key part of the COVID-19 response as LTC homes faced challenges in sustaining care for one of Canada’s most vulnerable populations during the early waves of the pandemic.

The recent survey on the experiences of health care workers during the COVID-19 pandemic Reference 6 found that about 2 out of 5 PSWs (41.5%) reported feeling more stressed than before the pandemic. 82.5% indicated that the pandemic caused them to experience difficulties in a range of interpersonal, health and financial areas including balancing caregiving responsibilities, meeting financial obligations and emotional distress. Among those intending to leave or change jobs in the next 3 years, 37.7% reported stress or burnout as the primary reason.

As Canada’s health care systems move toward system recovery over the coming months and years, health system planners are fortifying both recruitment and retention efforts to ensure a safe and healthy health workforce for the future.

References

1.
Back to Reference 1 in text
Statistics Canada, Labour Force Survey, July 20, 2022. Reproduced and distributed on an "as is" basis with the permission of Statistics Canada.
2.
Back to Reference 2 in text
Canadian Institute for Health Information. Canadian Data Set of COVID-19 Interventions. Accessed July 28, 2022.
3.
Back to Reference 3 in text
Wong K, Chan A, Ngan SC. The effect of long working hours and overtime on occupational health: A meta-analysis of evidence from 1998 to 2018. International Journal of Environmental Research and Public Health. 2019.
4.
Back to Reference 4 in text
Statistics Canada. Experiences of health care workers during the COVID-19 pandemic, September to November 2021. Accessed July 21, 2022.
5.
Back to Reference 5 in text
Statistics Canada. Job vacancies, fourth quarter 2021. Accessed July 20, 2022.
6.
Back to Reference 6 in text
Statistics Canada. Special tabulation, based on Experiences of health care workers during the COVID-19 pandemic, September to November 2021. 2022.

Workforce changes to address evolving health system needs

Workforce changes to address evolving health system needs cyin_master

November 17, 2022 — At the onset of the COVID-19 pandemic, health care systems rapidly shifted to address emerging and urgent needs of the population. Efforts to monitor and manage the health workforce have been essential for dealing with unprecedented demands on our health care systems. Canada’s health workforce will continue to be a priority in the future as health systems tackle the growing backlog of delayed non-urgent procedures.

I think we need to facilitate good cultures and working relationships, and be nimble… with regard to new models of care or addressing problems in unique and thoughtful ways, and not be scared to be bold. We also need to make sure that we’re good with our data. Sometimes in Canada because we’re so disjointed and patchwork, we don’t collect comparable data, so having benchmarking national standards and having people do those moonshots will make us better. — Dr. Christian Finley, Thoracic surgeon; Expert lead at the Canadian Partnership Against Cancer; Head of Ontario Lung Cancer Screening

Impacts

Changes in physician services

Trends in physician service utilization can provide insight on the impact of COVID-19 on our health care systems. There was a 7.9% drop in service volumes from 2019–2020 to 2020–2021. By comparison, there was a 1.2% increase in service volumes from 2018–2019 to 2019–2020. The most significant drop occurred between April and June during the first wave of the COVID-19 pandemic. During that time, 26% fewer services were delivered than during the same period the year before.

While there was rapid adaptation to virtual careReference 1 over the course of the pandemic, the impact on the provision of physician services and the feasibility of changing to virtual delivery has varied across the different specialty groups. In 2020–2021, the volume of services for family medicine and psychiatry decreased by 7% and 2%, respectively, compared with decreases of 11% and 12% for orthopedic surgery and ophthalmology. While movement to virtual care has been observed, further work is required to measure patient and provider preferences as well as the quality and effectiveness of care.

There was an initial drop in physician service delivery and a steady recovery throughout the year when looking at the year-over-year change by fiscal period. Generally, service volumes approached pre-pandemic levels by the fourth quarter (January to March) of 2020–2021. Family physicians delivered 21% fewer services during the first quarter, but that rebounded to only 1% fewer services during the fourth quarter. Recovery varied across the different specialty groups: psychiatry saw 10% fewer services over the first quarter and 5% more services during the fourth quarter, while ophthalmology specialists delivered 48% fewer services over the first quarter and 13% more services during the fourth quarter.

These trends may have implications in health system recovery. CIHI’s latest report on wait times for priority proceduresReference 2 demonstrated that although in 2021 fewer surgeries were performed, Canadians waited longer compared with 2019. The sharp change in service delivery for orthopedics (-39% in Q1 and 6.1% in Q4) requires future monitoring to see the potential impact on wait times for procedures such as hip and knee replacements. Similarly, it will be important to assess whether the decrease in service volumes for pediatrics (-25% in Q1 and -5.5% in Q4) will have impacts on patient outcomes for children and youth.

Percentage change in physician service volume, by specialty and quarter, 2020–2021

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Text version of graph
Specialty Q1 Q2 Q3 Q4
 Family medicine  -20.6  -3.8  -2.7  -1.2
 Psychiatry  -9.6  -3.1  -0.2  5.4
 Pediatrics  -25.5  -6.7  -8.2  -5.5
 Orthopedics  -38.9  -5.7  -3.6  6.1
 Ophthalmology   -48.1  -4.1  -5.8  14.0
 Total physicians  -25.8  -4.5  -3.0  2.2

Source
National Physician Database, Canadian Institute for Health Information.

System response

Recruitment and retention efforts

Since the start of the pandemic, federal and provincial/territorial governments have announced several multi-million-dollar funding initiatives focused on recruiting and retaining health care workers. By improving working conditions for existing health care workers and creating more opportunities for students, new graduates and internationally trained workers, these interventions aim to ensure a sufficient supply of health care workers — in both the short and long terms — to meet health care demands. For example, the federal government developed and funded an accelerated program of free training for 4,000 new personal support workers, funded enhancements to education and training for staff, and supported improvement of infection prevention and control measures in long-term care.Reference 3

At the provincial/territorial level, many governments have offered cash bonuses, hourly wage increases or compensation for sick time and/or childcare for those in the health care sector.Reference 3 Many jurisdictional regulatory bodies have also put out calls for retired or non-practising health care providers to return to the workforce on a temporary basis to support the COVID-19 response. These and other recruitment and retention strategies are intended not only to assist in creating financial incentives for workers but also to support better work–life balance and optimize models of care for the future.

Augmenting the supply of internationally trained health professionals

Internationally trained health professionals have long made up a significant portion of the health workforce in Canada. In 2021, approximately one-quarter of the physician workforce (26.2%) was internationally educated. Physiotherapists and pharmacists also had large proportions of internationally educated professionals (22% and 34%, respectively). In comparison, smaller proportions of occupational therapist and regulated nurse workforces were internationally educated (6% and 9%, respectively).

There were also variations in the internationally educated health workforce at the jurisdictional level. For example, internationally trained pharmacists accounted for generous proportions of Ontario’s and Alberta’s supply in 2021 (48% and 34%, respectively), while in the Atlantic provinces, they accounted for less than 6%. Similar trends can be seen in other professions, with Ontario and British Columbia relying more on internationally trained occupational therapists and physiotherapists compared with Quebec and New Brunswick.

Location of graduation for supply of selected health professionals, provinces and territories with available data, 2017 and 2021

This graph is described below
Text version of graph
Health professionals Year Location of graduation:
Canada
Location of graduation:
International
Occupational therapists 2017 93% 7%
  2021 94% 6%
Pharmacists 2017 68% 32%
  2021 66% 34%
Physicians 2017 73% 27%
  2021 74% 26%
Physiotherapists 2017 83% 17%
  2021 78% 22%
Regulated nurses 2017 92% 8%
  2021 91% 9%

Note
Excludes professionals where country of graduation is unknown.

Sources
Health Workforce Database, Canadian Institute for Health Information.
Scott’s Medical Database, Canadian Institute for Health Information, with raw data provided by iMD (© 2022 iMD Health Global Corp.)

Some studies suggest that there may be a significant number of internationally trained health care workers who are living in Canada but are not licensed to practise.Reference 4 During the pandemic, governments have intensified efforts to leverage this group to increase capacity.Reference 3 The federal government announced funding for programs aimed at helping internationally trained nurses become licensed and start working. Additionally, since the end of 2020, several provinces (Prince Edward Island, Ontario and Manitoba) have announced changes to remove barriers to workforce entry for certain health care professions, by easing registration requirements and establishing bridging programs.

Maintaining appropriate and safe staffing levels in health care requires continuous monitoring and planning, particularly factoring in the potential long-term impacts of the COVID-19 pandemic on the workforce and the population. Standardized pan-Canadian data is essential for accurate monitoring, and CIHI will continue its work in enhancing standards, filling data gaps and working with key partners.