Higher is better. The higher the Top Box result, the higher the number of individuals who responded favourably.
(Total number of individuals who always or usually had support [Q3] ÷
Total number of individuals who always, usually, sometimes, rarely or never had support [Q3]) × 100
This measure is a Top Box result, describing the proportion of individuals age 15 and older who said they always or usually had the support necessary to move within and between mental health and substance use services in the past year once they accessed services.
Q3. In the last 12 months, how often did you have the necessary support from professionals to navigate between services?
Total number of individuals age 15 and older who accessed mental health and substance use services in the past year [Q1] AND needed support to navigate services (at the time of the survey) [Q3]
Q1. In the last 12 months, did you receive any services for mental health and substance use including through your family doctor?
Including
- Family doctor, nurse practitioner or specialist visit services
- Counselling or therapy services
- Trained support group services
- Emergency department or urgent care services
- Overnight stay in a hospital or health centre
- Crisis support services
- Withdrawal management services, drug-replacement therapies or detoxification services
- Case management, youth worker or essential services
- Indigenous-focused services
- Culturally based services for immigrant, refugee, ethno-cultural and racialized groups
- Harm reduction approach services
- School-based services
Q3. In the last 12 months, how often did you have the necessary support from professionals to navigate between services?
Total number of individuals age 15 and older who said they always or usually had the support necessary to navigate mental health and substance use services in the past year [Q3]
Q3. In the last 12 months, how often did you have the necessary support from professionals to navigate between services?
Comments
This indicator belongs to the Shared Health Priorities portfolio measuring access to mental health and substance use services and to home and community care.
More information on this indicator is available in the 2022 companion report (PDF).