Welcome to the Canadian Institute for Health Information (“CIHI”) website (the “Website”). CIHI provides products and services (the “CIHI Services”) to you as either a registered client or a visitor. CIHI provides access to and use of the Website and the CIHI Services on the following conditions.
Privacy and cookie notices
Please read our Website Privacy Notice and Cookie Notice , which also govern the Website and CIHI Services.
In accessing and using the Website, CIHI Services and CIHI Materials, you may not
- Interfere with the proper functioning of the Website or the CIHI Services in any way
- Knowingly transmit, send or upload any material that contains viruses, worms, spyware, adware, Trojan horses or similar computer code that could adversely affect the operation of the Website or its users
- Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity, in association with your use of CIHI Services and/or CIHI Materials
- Share your account or your Means of Access (as defined below) with others
- Access or attempt to access the accounts or the Means of Access of other users
- Compromise or attempt to compromise security measures implemented within the Website, CIHI Services or CIHI Materials
- Take any action that imposes an unreasonable or disproportionately large load on the Website
- Take any action involving the Website that will have the effect of facilitating unsolicited bulk email
- Recalculate, reverse engineer or otherwise attempt to reproduce or assist others to reproduce any part of the Website, CIHI Services or CIHI Materials, unless otherwise permitted in writing by CIHI.
Please refer to our Pricing Policy for information on CIHI’s pricing for certain CIHI Services and CIHI Materials.
Ownership and licensed rights
CIHI is the owner of the Website, CIHI Services and the reports, information and other works included in or made available through these (collectively the “CIHI Materials”). However, parts of the Website, CIHI Services and CIHI Materials may contain specifications or other intellectual property licensed to CIHI or owned by other organizations, such as the World Health Organization and interRAI.
Use of CIHI Materials
You may freely use and reproduce CIHI Materials for the purposes of education, non-commercial research, internal reference and private study. You are not permitted, however, to make any commercial use of CIHI Materials without CIHI’s express prior written authorization. Additionally, you may not incorporate CIHI Materials into commercial textbooks or into software applications of any kind without CIHI’s express prior written authorization, nor may you use CIHI Materials in any way that could reasonably be seen as competing with CIHI. You may not interfere with anyone else’s access to or use of CIHI Materials, sell CIHI Materials, or substitute or attempt to substitute modified CIHI Materials for the originals on the Website. If you want to use and reproduce CIHI Materials for purposes other than as set out above, including commercial use and use in textbooks, please email email@example.com.
You must credit CIHI as the source of any CIHI Materials you use or reproduce in a document or other work that will or may be distributed to others. If those CIHI Materials contain elements CIHI licensed from its licensors, you must likewise credit those licensors. Additionally, you must not remove or conceal any copyright notice or acknowledgement placed by CIHI or its licensors when using or reproducing CIHI Materials.
CIHI’s client services system and applications
Some of CIHI’s Services, such as eStore, Vendor Licensed Product portal and eReporting applications (“Restricted CIHI Services”), are restricted to specific CIHI clients, such as ministries of health and health facilities, as well as to some commercial clients, all of which must meet eligibility requirements.
Clients must set up an account and have a username and password (“Means of Access”) prior to accessing the Restricted CIHI Services. The Means of Access are considered confidential information and
- May not be disclosed to any person or entity for any reason
- Are non-transferable
- Cannot be issued to an un-named individual or occupational position.
In addition to requiring an account, these Restricted CIHI Services are governed by Service Terms, and you must agree to these terms before being granted access. You are responsible for all activities done under your account and agree to notify CIHI immediately of any actual or potential unauthorized use of your account, including your Means of Access.
If you already have Means of Access, you can access the Restricted CIHI Services. If you wish to access the Restricted CIHI Services but do not have an account, please email firstname.lastname@example.org to see whether you meet the eligibility requirements and to set up your account.
Modifications to the Website and CIHI Services
CIHI reserves the right to make changes to the Website and to the CIHI Services by adding or discontinuing one or more web pages, CIHI Services or CIHI Materials. Unless otherwise set out in the Service Terms, changes to restricted CIHI Services will be communicated to all affected registered clients.
By using the Website or sending communications from any device to us, you are communicating with us electronically. You consent to CIHI sending you commercial electronic messages, as that term is defined in An Act to Promote the Efficiency and Adaptability of the Canadian Economy by Regulating Certain Activities that Discourage Reliance on Electronic Means of Carrying out Commercial Activities, and to Amend the Canadian Radio-television and Telecommunications Commission Act, the Competition Act, the Personal Information Protection and Electronic Documents Act and the Telecommunications Act, SC 2010, c 23, as modified from time to time. You may withdraw this consent at any time by clicking the Unsubscribe link at the bottom of CIHI communications or by emailing email@example.com.
Disclaimer of warranties — LIMITATION OF LIABILITY
CIHI PROVIDES THE WEBSITE, CIHI SERVICES AND ALL CIHI MATERIALS “AS IS” AND “AS AVAILABLE” AND MAKES NO, AND DISCLAIMS ALL, REPRESENTATIONS, WARRANTIES, CONDITIONS OR PROMISES OF ANY KIND WITH RESPECT TO THE WEBSITE, CIHI SERVICES AND CIHI MATERIALS, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING AS TO NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, UNINTERRUPTED OR ERROR- FREE SERVICE, OR THE AVAILABILITY, ACCURACY, COMPLETENESS, RELIABILITY, CURRENCY OR VERACITY OF THE CIHI SERVICES OR CIHI MATERIALS. THE ENTIRE RISK AS TO THE USE OF THE CIHI WEBSITE, CIHI SERVICES AND CIHI MATERIALS IS ASSUMED BY YOU.